Are your products genuine?
Yes, we wouldn’t entertain counterfeit products at all. Most of our products are sourced from the USA, which is how we can get our hands on some of the BIG brands.
Don’t just take our word for it, check out the customer reviews on our website and social media to see how many satisfied customers we have.
Plus, we offer a 100% brand guarantee, if the product arrives with you and you’re not satisfied it’s genuine, please contact us within 48 hours of receipt of your order and we will be happy to arrange a return. See our returns section below for further info.
How much is delivery?
Delivery is FREE on all orders to anywhere in the UK.
Rest of the world delivery is £9.99
How long does delivery take?
Orders placed before 12 noon Mon-Fri are normally dispatched the same day. UK delivery takes 1- 3 days
Rest of the world delivery takes approx 7 days
Should you wish to return an item for any reason please notify us within 48 hours of receipt of your order of any part that is unsatisfactory. In order to arrange a return, please contact us and inform our customer service team of your order number, the item you are returning and the reason for the return. All returns must be received in the condition they were dispatched, IE; remain unused or untested. You'll need to package the item securely and include details of whether a replacement or refund is needed and the reason why you are returning the item.
Goods returned should be in their original condition and packaging in which they arrived, along with a copy of the invoice or packing slip.
Once received items will be checked and refunds on goods and postage arranged where suitable. We cannot issue refunds on simply unwanted goods due the perishable nature of goods on sale. Refunds/exchanges will only be offered on items that are faulty, and were clearly so at the time at which they were dispatched.